Senior Product Manager

Location

New York, United States

Key Responsibilities

• Serve as key client contact for assigned projects, and build relationships with clients' project teams to achieve satisfaction and operational excellence, thereby escalating the potential for repeated business.
• Prioritize customer requests to provide technical information and support to troubleshoot via phone calls and emails and customer follow-up.
• Utilize scientific skills to provide product-related education for customers and help to identify potentially non-conforming products based on available data.
• Contribute to updating scientific content on the official website, such as posters, product datasheets, and web tools.
• Identify potential new products or product lines, and attend scientific meetings and trade/vendor shows.
• Collaborate with relevant departments, and prepare and deliver presentations for new business as required.
• Perform other duties as assigned by management.

Qualifications

• Master's (M.S./M.A.) or Ph.D. in biomedical or related fields.
• Research experience in GPCR-related.
• Knowledge of protein engineering and genetic engineering is a plus.
• Knowledge of standard analytical methods for GPCR inhibitors, activators, antibodies, kits, and related cell lines.
• Familiar with GPCR-related services and markets.
• Extensive knowledge and technical understanding of GPCR in scientific research and drug development.
• Ability to build relationships in an efficient and organized manner through professional sales and interpersonal skills.
• Excellent oral and written communication skills.
• Ability to communicate effectively face-to-face, via telephone, and written with professionals of diverse backgrounds.
• Excellent presentation and negotiation skills.
• Candidates should be motivated, independent, creative, dynamic, and willing to step out of their comfort zone and learn new technologies and knowledge in biology.

Job Type

Full Time